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People Our employees have many years of experience in the commercial record storage industry, and have served hundreds of companies — each with different concerns, service requirements, terminologies, and filing systems. In addition to our experience is a drive to be the customer’s #1 choice. This means each employee is dedicated to go above and beyond to ensure that our performance exceeds our customer’s expectations. Before being hired, each employee takes a personality profile test to help ensure that we are hiring the type of employee who will succeed in our company's culture. We also perform both criminal and employment checks to verify their past history. All employees must also sign a confidentiality agreement to ensure that your records are kept private. All employees undergo an extensive training program. This program includes reviewing and understanding all standard operating procedures for their job. Also the importance of security, accuracy, and customer satisfaction is to be achieved 100% of the time. Company policies and procedures are reviewed by all employees on an annual basis.
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